These Terms and Conditions ("Terms") govern your use of our website, online store, and related services. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.
If you do not agree with any part of these Terms, please do not use our website or make any purchase.
Mofai Foods ("we," "our," or "us") is a company specialising in Nigerian and African food products, dedicated to delivering authentic flavours to global markets, including the United Kingdom, United States, Canada, Brazil, and other African countries.
By using our website, you confirm that:
You agree to use the Mofai Foods website only for lawful purposes. You must not:
We reserve the right to suspend or terminate your access to our website for any violation of these Terms.
We make every effort to display our products accurately, including descriptions, pricing, and availability. However, we do not guarantee that:
Prices and availability are subject to change without notice.
When you place an order, you agree that all information provided (name, address, payment details) is accurate and complete.
We accept secure payments through trusted third-party payment processors. By providing your payment details, you authorize us (and our payment providers) to process your payment for the total purchase amount.
After placing your order, you will receive an email confirmation. This confirmation does not signify acceptance of your order; it only acknowledges that we received it. We reserve the right to accept or decline any order at our discretion.
International orders may be subject to customs duties or import taxes, which are the buyer's responsibility.
We aim for 100% customer satisfaction. If you receive a defective or incorrect product:
Certain perishable food items may not be eligible for return or refund for health and safety reasons.
Refunds will be issued to your original payment method once the return is verified. For full details, please refer to our Refund and Returns Policy (available on our website).
Promotional offers, discount codes, and special deals are subject to specific terms and may be withdrawn or modified at any time without prior notice.
All content on the Mofai Foods website, including logos, text, images, graphics, recipes, and designs is the intellectual property of Mofai Foods or its licensors.
You may not copy, reproduce, distribute, or use any of this material without prior written consent.
To the fullest extent permitted by law:
Some jurisdictions do not allow certain limitations, so these exclusions may not apply to you.
You agree to indemnify and hold harmless Mofai Foods, its directors, employees, and affiliates from any claim, loss, liability, or expense (including legal fees) arising from your violation of these Terms or misuse of our services.
Your use of our website is also governed by our Privacy Policy, which explains how we collect and process your personal data. By using our website, you consent to the collection and use of your data in accordance with that policy.
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for their content, privacy practices, or terms. You access them at your own risk.
We may suspend or terminate your access to our services at any time, with or without notice, if you violate these Terms or engage in unlawful conduct.
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without prejudice to applicable international consumer protection laws in the countries where Mofai Foods operates (including the UK, US, Canada, and Brazil).
Disputes shall be subject to the exclusive jurisdiction of the courts in Nigeria, unless otherwise required by local consumer protection laws.
We may update these Terms periodically to reflect business, legal, or technical changes. The updated Terms will be posted on our website with the revised date. Continued use of our services after changes take effect constitutes your acceptance of the revised Terms.
If you have any questions or concerns about these Terms, please contact Mofai foods